Serious Experience Events: Applying Patient Safety Concepts to Improve Patient Experience

Serious Experience Events: Applying Patient Safety Concepts to Improve Patient Experience

Blog Article

Pediatric healthcare systems have successfully decreased patient harm and improved patient safety by adopting standardized definitions, processes, and infrastructure for serious safety events (SSEs).We Toaster have adopted those patient safety concepts and used that infrastructure to identify and create action plans to mitigate events in which patient experience Outdoor Cooler is severely compromised.We define those events as serious experience events (SEEs).The purpose of this research brief is to describe SEE definitions, infrastructure used to evaluate potential SEEs, and creation of action plans as well as share our preliminary experiences with the approach.